Andy is a communication and technology strategist. He current works as a Principal Strategist at Method.
As the FTC's click-to-cancel rule takes effect January 14, companies face a critical choice: view it as merely a compliance exercise, or seize it as an opportunity to build genuine, sustainable retention through user value.
The tools meant to connect us at work are driving us apart, but research points to a promising path forward through intentional digital workplace design and individual practices.
Drawing from recent research on psychological safety and team dynamics, this piece explores how high-performing workplace cultures are deliberately built through specific behaviors at every organizational level rather than emerging by chance.
Technology is transforming education, and the lessons from the EdTech frontier offer valuable insights for tech leaders across industries on leveraging AI, building flexible solutions, focusing on user outcomes, and establishing resilient, adaptable systems.
New research shows that despite AI's ability to generate more ideas, human groups with domain expertise still produce more innovative and diverse solutions in brainstorming sessions.
Recent studies show workplace technologies are proving most beneficial to lower-performing workers, raising the floor of productivity while not necessarily lifting the ceiling - a pattern that could reshape how we think about digital transformation.
