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experience

A collection of 6 issues

How Teams Build Better Cultures

Drawing from recent research on psychological safety and team dynamics, this piece explores how high-performing workplace cultures are deliberately built through specific behaviors at every organizational level rather than emerging by chance.

Why You Shouldn't Outsource Brainstorming to AI

New research shows that despite AI's ability to generate more ideas, human groups with domain expertise still produce more innovative and diverse solutions in brainstorming sessions.

Leading the Shift to Customer-Driven Development

Learn how integrating rapid discovery cycles into your workflow can lead to superior digital products that delight customers and outpace the competition.

Using AI to Improve Doctor-Patient Communication: Insights from a New Study

Recent research reveals how human-centered AI implementation in healthcare can significantly improve patient outcomes and doctor-patient communication, paving the way for a more efficient and effective medical future.

The Vinyl Revival

In an era of digital streaming, the popularity of vinyl records reveals our craving for tangible, intentional experiences and offers valuable insights for digital product designers.

The Power of Ordinary

In the pursuit of extraordinary customer experiences, businesses often overlook the power of the ordinary – yet it's the seamless, reliable, and frictionless interactions that truly drive customer loyalty and business outcomes.