Why You Shouldn't Outsource Brainstorming to AI
New research shows that despite AI's ability to generate more ideas, human groups with domain expertise still produce more innovative and diverse solutions in brainstorming sessions.
Topic
insights
A collection of 12 issues
Who Really Benefits from Workplace Technology?
Recent studies show workplace technologies are proving most beneficial to lower-performing workers, raising the floor of productivity while not necessarily lifting the ceiling - a pattern that could reshape how we think about digital transformation.
The Invisible Integration of AI in Our Work
As AI tools like ChatGPT become increasingly integrated into our daily work, organizations and individuals must balance AI's efficiency and preserving the human elements of creativity, collaboration, and learning that drive long-term success.
The Problem with Humanizing Generative AI Products
On Conspiracies & Connection
In an age of alternative facts and digital echo chambers, our path to truth and understanding lies not in withdrawal, but in compassionate engagement with those who see the world differently.
Using AI to Improve Doctor-Patient Communication: Insights from a New Study
Recent research reveals how human-centered AI implementation in healthcare can significantly improve patient outcomes and doctor-patient communication, paving the way for a more efficient and effective medical future.
How Tech Leaders Use Language: An In-Depth Study
The language used by tech firms in their earnings calls goes beyond financial reporting. They employ carefully crafted metaphors and framing devices that shape public perception of technology and its role in society.
The Power of Ordinary
In the pursuit of extraordinary customer experiences, businesses often overlook the power of the ordinary – yet it's the seamless, reliable, and frictionless interactions that truly drive customer loyalty and business outcomes.
The Science of Persuasive Design: Lessons from My Running Journey
When my running app couldn't keep pace with my real-life challenges, I discovered the science behind why persuasive technology needs to meet us where we are—not where it thinks we should be.
What I'm Reading
This post is exclusive to Mediated supporters. In it, I share five articles that offer insightful perspectives on AI, emotional intelligence in robots, and the philosophy behind emotion recognition technology.